Questions & Answers
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CONTACT INFORMATION
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FAQ's
1. How can I place an order on Jillani eStore?
You can place an order by selecting your desired products, adding them to your cart, and proceeding to checkout. Enter your details and confirm your order.
2. What payment methods do you accept?
Currently, we only accept bank transfers. After placing an order, you will receive our bank details to complete the payment. Please send us the payment proof for order confirmation.
3. How long does delivery take?
Delivery usually takes 3-7 business days, depending on your location. You will receive a tracking number once your order is shipped.
4. Can I return or exchange a product?
Yes, we have a 7-day return and exchange policy. Items must be unused and in their original packaging. Contact our support team for assistance.
5. How can I contact customer support?
You can reach us via email, phone, or our live chat support. Visit our Contact Us page for more details.
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